News

How do I submit a quotation request for custom signage projects?
Fill out the contact form or email us with your required dimensions, quantity and product type. We will reply with pricing within 24 working hours. Read more...
Do you offer dropshipping service for resellers?
We support reseller cooperation. Contact our team to discuss dropshipping terms and conditions. Read more...
What if my item arrives damaged during transit?
Immediately take clear photos of damaged goods and packaging within 14 days of delivery. We will review claims for defective/damaged shipments. Read more...
Are your LED products compliant with Canadian electrical safety standards?
Our LED power supplies meet Canadian safety requirements for indoor commercial signage applications. Read more...
What colour finishes are available for aluminum frames?
Regular finishes include silver, matte black and white. Special custom powder coating colours are available upon request. Read more...
Is there a minimum order quantity (MOQ)?
Most standard in-stock items have no minimum order. Custom-sized frames may require minimum order quantities. Read more...
Can I mix different product types in one wholesale order?
Yes, you can combine light boxes, A-frame sidewalk signs and aluminum profiles within a single order. Read more...
Do you offer technical support for frame assembly?
Every order includes assembly instructions. You can also reach our support team for installation guidance. Read more...
What payment methods do you accept on your website?
We accept credit cards, debit cards, bank transfers and other mainstream payment methods supported by Shopify. Read more...
Can I replace the poster graphics myself later?
Yes. Our snap-frame design allows quick poster replacement without extra tools. Read more...
Are power adapters included with LED light boxes?
Standard LED light boxes come with Canadian standard 120V power adapters included in the package. Read more...
Do you ship to all provinces in Canada?
We ship across all Canadian provinces and territories. Additional remote area surcharges may apply for Northern regions. Read more...
How long will it take to ship my order within Canada?
In-stock items ship within 2–5 business days. Standard delivery to Ontario typically takes 1–3 working days after dispatch. Read more...
Can I get bulk wholesale pricing for large orders?
Yes. Volume discounts apply for bulk purchases. Please contact us to request a custom wholesale quotation. Read more...
What material are your display frames made from?
All frames are constructed from lightweight, sturdy 6063 aluminum alloy with oxidation-resistant surface treatment. Read more...
Do you supply printed posters or only frames?
We provide aluminum frames and LED light box structures. Custom graphic printing service is available as an add-on option. Read more...
How long is the lifespan of the LED strips inside light boxes?
Our LED modules have an average lifespan of 50,000 hours under normal indoor operating conditions. Read more...
Are your LED light boxes suitable for outdoor use?
Standard light boxes are designed for indoor installation. We offer waterproof outdoor-grade models separately for exterior storefront advertising. Read more...
Can I customize the size of aluminum light box frames?
Yes. We support custom-sized aluminum extrusions and light box frames. Custom orders are non-refundable unless manufacturing defects are confirmed. Read more...
can I get a full refund instead of an exchange?
Thank you for shopping with Boxluma. Please read our return and exchange policy carefully before placing your order. Eligibility for Returns & Exchanges We only accept returns and exchanges for defective merchandise. Non-defective items, including items you ordered by mistake, size mismatches, changed mind, or minor cosmetic scratches that do not affect functionality, are not eligible for return or exchange. Upon verified manufacturing defects, you may choose either an exchange or a full refund. What Counts as a Defective Item A product is considered defective if it has: Manufacturing flaws... Read more...
What is the difference between SEG frames and traditional snap-frame light boxes?
SEG frames deliver a sleek borderless look ideal for premium retail branding, while snap frames suit simple poster displays. SEG supports far larger fabric graphics and uniform LED backlighting. Read more...
Can I reuse portable banner stands many times?
Sure. Our aluminum frames are strong and reusable for all events. Read more...
Are portable display stands easy to set up?
Yes. No tools are needed. You can finish assembly in one minute. Read more...
What material combination delivers the best cost value for new startup sign companies?
Our new business starter bundle pairs standard SEG aluminum extrusion, lightweight portable display stands and affordable PVC signage boards, balancing low upfront cost and versatile use for all client project types. Read more...
What lightbox solution works best for small downtown Toronto retail storefronts?
Slim 60mm shallow SEG aluminum frames and compact counter LED lightboxes fit narrow shop walls and small window spaces common in downtown Toronto retail locations. Read more...
What display materials save the most production time for busy print shops?
Pre-cut aluminum SEG extrusion kits, pre-drilled display stand frames and ready-to-use signage boards drastically cut workshop assembly and fabrication time for your team. Read more...
Why choose a local Toronto sign material supplier instead of overseas manufacturers?
Local BoxLuma stock eliminates multi-month import delays, reduces shipping costs, enables same-day pickup and provides fast on-call support for time-sensitive client sign projects. Read more...
What advertising display materials do Canadian sign shops order most frequently?
SEG LED aluminum lightbox extrusion, portable trade show display stands and blank rigid signage boards are the three highest-demand product lines for Ontario sign and print businesses. Read more...
Is there a dedicated purchasing contact for recurring GTA wholesale clients?
Every regular bulk buyer is assigned a dedicated account manager to handle stock reservations, custom cuts and urgent rush material orders. Read more...
Can I download printable product catalogs with full dimension specifications?
Our full digital catalog covering all SEG frames, display stands and signage boards is available for free download upon quote request via email. Read more...
What payment terms are available for long-term local sign shop partners?
Established regular clients in the GTA qualify for net-30 payment terms on approved credit, while new businesses can pay via credit card or bank transfer upfront. Read more...
Can technical support assist me with project quoting for my sign clients?
Our team provides dimension guides, material breakdowns and cost estimates to help you prepare accurate quotes for retail and exhibition customer projects. Read more...
Do you offer custom OEM private-label aluminum extrusion for sign shop brands?
We support OEM branding on bulk frame orders, including custom laser engraving and customized packaging for sign shop resale private label programs. Read more...
How quickly will BoxLuma send a full wholesale quotation after my request?
Our purchasing team sends detailed price quotes within 1–2 business hours for standard materials, and within 24 hours for fully customized extrusion and booth packages. Read more...
Can I receive free sample SEG frames and display stands before bulk wholesale orders?
We offer low-cost material sample kits with small SEG extrusion sections and mini display stands for you to test quality before placing large client project orders. Read more...
Can I combine different aluminum extrusion profiles for one exhibition booth?
Yes. Many trade show clients mix shallow counter SEG frames with tall 120mm backwall profiles for layered, professional booth display setups. Read more...
Are fabric graphic printing services included with display stand purchases?
We only supply frames, extrusion and blank signage boards, but can recommend trusted local GTA print shops that specialize in SEG silicone fabric graphics. Read more...
What accessories come with portable display stand orders?
Every stand package includes carry bags, base weights, assembly poles, wall hooks and installation guides for fast on-site setup at events. Read more...
Can I order custom-sized portable display stands for unique booth layouts?
All aluminum stand frames support custom width and height adjustments to fit irregular trade show booth spaces and small downtown retail shops. Read more...
Are outdoor wind-resistant banner display stands available for parking lot promotions?
Heavy base weighted banner stands and wind-proof aluminum frames are stocked for outdoor temporary signage used at store parking lots and outdoor markets. Read more...
Do you supply tabletop mini display stands for countertop retail marketing?
We carry compact tabletop aluminum stands paired with small signage boards and mini SEG lightboxes for checkout counter brand displays. Read more...
What signage board materials resist harsh Canadian winter outdoor weather?
Aluminum composite panels and weatherproof PVC signage boards hold up against snow, rain and freezing temperatures for permanent outdoor business signage. Read more...
Can display stand aluminum finishes match my SEG lightbox frame styles?
All our portable stand frames share the same silver, black and white aluminum finishes as our SEG extrusion lines for consistent booth branding aesthetics. Read more...
Which folding display stands are easiest to transport across Ontario for events?
Our collapsible popup stands and slim telescopic banner stands fold flat into carry bags, minimizing vehicle space for cross-city trade show deliveries. Read more...
Do you offer complete one-stop trade show booth material packages?
Yes, pre-packaged exhibition bundles combine SEG backwall frames, counter stands, signage boards and LED lighting at a discounted bundled wholesale price. Read more...
What lightweight signage boards work best for pop-up retail promotions?
Foam core, PVC and lightweight aluminum composite signage boards are our most popular lightweight options for short-term retail pop-up displays. Read more...
Can exhibition display stands be reused for multiple event seasons?
All our aluminum display frames and stand hardware are fully reusable. You only need to replace fabric or printed signage boards for new campaign graphics. Read more...
Are double-sided signage boards available for retail store window displays?
We supply double-sided rigid signage boards paired with slim aluminum stand frames, ideal for storefront window promotions and mall aisle advertising. Read more...
What portable display stands are most popular for Canadian trade show booths?
Our top-selling trade show supplies include foldable popup display walls, telescopic banner stands, counter display units and lightweight portable signage boards compatible with SEG fabric graphics. Read more...
Do you supply technical CAD drawings for all aluminum extrusion profiles?
We provide free dimension CAD drawings and spec sheets for every SEG profile to support your design and quoting process for clients. Read more...